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How to choose hosting solutions that work for you

January 26, 2012 By Jim Raffel 1 Comment

Earlier this month, I shared The 2012 Plan and one of the cornerstones of the plan is "Automate." In that post, I siad: "A task worth doing manually is worth automating. If it’s not, then stop doing the task entirely." It was with that thought in mind that I began to look at the servers on which we … [Read more...]

Filed Under: Stuff I Like, WordPress

Finding a great social media manager

January 26, 2012 By Jim Raffel Leave a Comment

I met her on Twitter. Okay, that's not really fair since it's Shelby's line, but it's the truth. If you're looking for a top-shelf social media manager for your organization, start your search in the social media universe. I wasn't looking for an expert. I was looking for a person who utilized … [Read more...]

Filed Under: social media Tagged With: blog, manager, social media, Trust, tweet, Twitter

Why Expensify is my app of the year

January 23, 2012 By Jim Raffel 1 Comment

Up until yesterday there was something I hated almost as much as going to the dentist: Completing my monthly expense reports. I disliked it so much that each year I'd start out keeping up and by December I'd be at least six months behind. Yesterday, all that changed when I discovered Expensify. The … [Read more...]

Filed Under: iPhone 4S

Why Blog?

January 20, 2012 By Jim Raffel 3 Comments

I have a confession. This was not the blog post I had planned to publish today. That in itself is a good reason to blog. Yesterday morning's events impacted me so much that I decided to capture the moment by writing about it and sharing it. A quick blog story Yesterday morning I woke up around 4 … [Read more...]

Filed Under: blogging, Writing

The power of a blog post image

January 18, 2012 By Jim Raffel Leave a Comment

Today's post on the ColorMetrix blog was repurposed from a 2007 post that first appeared here. There is one significant difference: The re-purposed post on ColorMetrix has a picture accompanying it that Shelby Sapusek spent about 30 minutes staging. She's damn creative in the visual arts and that … [Read more...]

Filed Under: blogging

Why less may actually be more

January 17, 2012 By Jim Raffel 1 Comment

Starting tomorrow, I'll publish a new post each Monday, Wednesday and Friday. With the startup of SheHe Media, Shelby and I will publish our weekly "She Said, He Said" posts to the blog on that site. I'm also committed to write one or two posts each month for the blog on my ColorMetrix company site … [Read more...]

Filed Under: blogging, Writing Tagged With: guest, publish, RSS, rss feeds, rss readers, social media, writers

Enterprise Me or Serial Entrepreneur

January 16, 2012 By Jim Raffel Leave a Comment

Lately, I've noticed people using words like "serial entrepreneur" or "solopreneur" to label and describe their personal brand. It's not that I don't like those words. I think both are quite catchy. My problem is that when I think about some of the folks using those words, I think that they've … [Read more...]

Filed Under: Marketer Tagged With: enterprise, entrepreneur, labels, personal branding, serial entrepreneur

Idea Germination – Birth of SheHe Media

January 13, 2012 By Jim Raffel 1 Comment

What's an idea really worth? Honestly, it's worth two cents or less; unless you are willing to incubate the idea and give it a chance to germinate. Then if the idea still has your interest and, more importantly, the interest of others, the idea might be worth a few bucks. Now are you ready to work … [Read more...]

Filed Under: she said he said Tagged With: blog, ColorMetrix, germination, idea, ideas, projects, social media, Twitter

Why gathering meaningful customer survey results can be tricky

January 12, 2012 By Jim Raffel 1 Comment

Businesses supposedly use surveys to improve their service and product offerings all the time. The question is just how accurate are these surveys? For example, an international hotel chain recently asked me to complete a survey about their frequent stayer program of which I am a member. Here's an … [Read more...]

Filed Under: customer service 101 Tagged With: business, customer satisfaction, customer survey, customer surveys, incentive, loyalty program, loyalty programs, marketing, research methods, results, statistical survey, survey results, surveys, Twitter

Humanization of Social Media – Shelby's Experience

January 11, 2012 By Jim Raffel 4 Comments

If you're wondering why we are posting our "She Said, He Said" series a day early this week, it's because we are beginning a transition that will move "She Said, He Said" to a new website under our new venture SheHe Media. We will unveil the website during #shehechat on Twitter, which will occur at … [Read more...]

Filed Under: she said he said, social media

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