Thirty-one days ago I set out to write 31 posts in 31 days. This is it, the thirty-first post. Thirty here and one on QuickInternetPages.com (or QIP.com) the blog idea that was created by the 31 posts exercise. Now, I am going to ramble a bit. I learned a lot about me, writing and the fine art of … [Read more...]
Fast Failure Breeds Success
That idea you have, try it. Develop a quick plan, with low cost and get a prototype whipped together quickly. Is fast failure really easier in the software world? I read a story years ago about the first Palm Pilot prototype being carved from wood and carried around by the inventor. He pretended to … [Read more...]
Social Media and Customer Service
Recently I received this email from Matt Peters and it got me thinking... ...when we strip away the technology and the tools (like twitter, facebook, 4square etc.) and look at the “social” part of the term “social media” – aren’t we really talking about really, excellent customer service? Maybe … [Read more...]
Transparency in Social Media Communications
Warning this post is written to be Googlelicious and contains an above average content of sarcasm. (Hey, it's the weekend and I feel like having some fun.) I try not to obsess over my web stats (OK, that's a lie but I'm a blogger so cut me some slack). So after obsessing over my web-stats for … [Read more...]
Transparency is the Key to Honest Communication
I read this Chris Brogan post over the weekend and it reinforced the importance of transparency in honest communications with your community. I write a blog about real, authentic and sustainable, yet I reached a point yesterday when I knew my current schedule was no longer sustainable. I've enjoyed … [Read more...]
Internal Mastermind Group Provides Answers
When faced with a tough decision, I often ask myself What would _________ do in this situation? Or better yet I pull together a group or four or five really smart people in my head to form an internal mastermind group. I first read about the internal mastermind concept in Napoleon Hill's classic … [Read more...]
Social Media Is Killing Traditional Sales
The traditional sales prospecting model is becoming increasingly ineffective over time. Five times in less than two weeks I have been solicited by voice mail message or email. Wait, by the same person! This is downright annoying. Obviously I have the tools to filter this noise out of my … [Read more...]
Measure Your Way To Success
A proper measurement methodology is how to gauge success. How can you know where you are going and if you have arrived, when you don't even know where you are? Want increased sales? Determine an accurate way to measure sales today. Using sound business principals calculate what sales need to be … [Read more...]
Business Must Sharpen The Saw Continuously
As I checked into a brand new Hampton Inn earlier today, it struck me that this is not the same hotel chain I started staying at over 20 years ago. Hampton Inn has done a great job applying Stephen Covey's seventh habit, Sharpen the saw. While Mr. Covey's focus is on personal self-renewal, Hampton … [Read more...]
Trust Circles Influence Communication Types
The concept of social media circles of trust has caused me to revisit my Three Types of Communication post from last June. I was dealing with trust issues in my life when I wrote Three Types of Communication. In the previous six months I had made many bad choices inconsistent with my long-term life … [Read more...]
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