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Yesterday, Shelby shared her thoughts on social media fatigue. Today, it’s my turn. This week, our #shehechat on Twitter will focus on this topic as well. The best way to prepare to join us at 8 p.m. CST tonight is by reading both this post and Shelby’s.

My one word answer to the question in the title of this post is yes.

The solution is to re-evaluate your online strategy and modify as necessary.

Muscles fatigue from overuse

You’re overusing social media and it’s wearing you out. Yes it is, and you know how I know? Because you’re snapping at each other. In the last couple of weeks, I’ve heard plenty of people – in person and on social media – complain that other people are doing it wrong. Are we all really incapable of just doing one of the following?

  • Unfollow or unfriend the offender.
  • Filter the individual. Social media is digital and that makes filtering easy.
  • Don’t bitch, moan or complain in the same stream in which you’re complaining.

Give it a rest

A busy day on social media can be just like a busy day at a trade show. At a trade show, I’m on my feet all day talking with an almost continuous stream of folks. My voice gets tired, my body gets tired and, most importantly, my mind gets tired. Even when I have dinner plans, I carve out 30 to 60 minutes to return to my hotel room and sit quietly with my feet up. I don’t do any email checking or social media peeking. Sometimes I just watch the news on TV or relax with some music.

While a busy day on social media may not wear you out physically, like a trade show, it can tax your mind and spirit. When you find yourself complaining that someone else is “doing it wrong,” I’d suggest it’s time to walk away from the screen or set your phone down for a few minutes. Do you know why? They aren’t doing it wrong. It’s your job to filter them (or me, for that matter) if they have committed some sin you consider too egregious to allow them to remain in your social media stream.

Your strategy review

What brought you to social media in the first place? Curiosity got me here. Curiosity wears off very quickly. There are a few hours, days or even weeks down that fun rabbit hole. After that, the new no longer feels new. There’s a reason I no longer use Klout, Triberr and other social media tools. Some of them, such as this blog, Twitter, Facebook, Linkedin and Google+, continue to prove themselves useful. Here’s the key and the tricky part all rolled into one: I use each in a different capacity. I don’t use any of the above networks in the same way; unless you consider the broad overarching strategy of “connecting with people.”

There are different types of people on each network. There are different depths of relationships that work well on each network. There are different rules and regulations to consider on each network. While I’ll swear like a drunken sailor on Twitter sometimes, that’s usually the only place I’ll do that. Social media can be a tricky place to manage and grow relationships. Take a look at each network and make sure you understand what you are contributing and getting back from it. If you don’t like the way the contribution/return equation looks, perhaps it’s time to abandon that network.

What’s next

If there are status updates flowing through your social media stream that you don’t care for, please do me this one favor: Instead of poisoning the stream further with your complaint about how much you hate those kinds of updates, filter the offenders out. Let’s keep it peaceful and fun out there in social media land.

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Continue Reading 4 comments }she said he said, social media

Twitter and trade shows – Jim Says

by JimRaffel on October 12, 2011

image of Jim Raffel at GraphExpo

This week for our She Said, He Said posts we tackle the topic of utilizing Twitter at a trade show. I lead off today with my take and Shelby will follow up tomorrow. Also, #shehechat is on at the normal time of 8 p.m. CST tomorrow (Thursday) following our live appearance at the Milwaukee Web414 meeting.

I first used Twitter from a trade show about three years ago. I was still a relative newbie at the time; having only signed up six months earlier and I only had about 30 followers. It turned out to be effective, however, because my friends over at WhatTheyThink.com came by our booth and shot this video of me that reached their entire audience. That’s the moment I realized the true power of social media networks.

Go with a strategy

About a month ago at the same show, we went armed with a Twitter strategy. First, Shelby manned the @ColorMetrix account as she has done since February 1 of this year. Sure, I jump in sometimes to tweet or retweet from the account but mostly it’s her baby to run. She’s earned that right by sharing relevant content and engaging in a way that has quadrupled the following in about nine months.

That strategy stays the same at a show. You’ll find the company account tweeting and retweeting information about us, our products, our partners and other interesting show information. Shelby will also engage people looking for us and help them find their way to the booths in which we are exhibiting. That’s how we manage the company account.

Personal account strategy

At trade shows, I end up busy most of the day engaging face-to-face with customers and partners. My Twitter strategy needs to take a back seat to that activity. So when I have the time, the first thing I do is check my @ messages to make sure I’m responding to those who have reached out to me. Next, I check the @ColorMetrix stream to see if there is content there I should retweet. While that seems redundant, I have 10 times the following of ColorMetrix and why not leverage that, right? When all that’s done, I use my Twitter trade show secret weapon.

Trade shows and the hashtag

These days pretty much every trade show has a hashtag. Either at breakfast or while catching a shuttle bus to the show I scan the hashtag stream for what’s going on at the show. I also look for good content to retweet with the hashtag. Typically, if you are active within the hashtag stream, the biggest brands at the show will be retweeting you. We used to call that guerilla marketing when you piggyback with the big boys. A retweet by a big brand at your show just adds creditability to your strategy.

That’s what’s working for me at trade shows. Make sure to check back tomorrow when Shelby will share a more detailed description of how she manages @ColorMetrix during a show.

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Continue Reading 4 comments }she said he said, Twitter

Will I follow you back?

August 26, 2011
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There is no rule, written or unwritten, that requires me to follow, friend or otherwise connect with you in social media just because you connected with me. Even though it takes a bit of time each week I choose to curate my social media networks. I know some folks who do follow everyone back and [...]

Email is a necessary evil, but I have a strategy

August 17, 2011
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I do not like email. There, I said it. Yes, I know that it’s the basis of many business conversations. I know that people rely on it to keep up with colleagues, family and friends every day. I use email every day myself, but that doesn’t mean I like it. For me, email is my [...]

How do you incorporate Google Plus in your blogging strategy – Jim Says

July 13, 2011
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I decided to jump in the Google Plus (G+) waters fairly early. Based upon Google’s two recent failures in the social space, Buzz and Wave, this was a relatively risky use of my time to learn and grow with the service through its beta and limited invitation period. It’s been a good decision as I [...]

Jim’s social media strategy: I swear sometimes

March 11, 2011

Yesterday, Shelby had her say with “My social media strategy: I swear I don’t swear.” Today it’s my turn. If you read this blog regularly none of this information should com as any surprise. I’ve just compiled many of the thoughts I have about social media into an actual strategy. Shelby gets thanks for that. As [...]

Shelby’s social media strategy: I swear I don’t swear

March 10, 2011

Jim and I agree on most things concerning the social media space, but that doesn’t mean we agree on everything. Like most people, I enjoy the occasional off-color joke in a tweet, blog or Facebook status. I completely agree that while social media is a valuable tool in the business world, we don’t always have [...]

Working with Jim is a full-time job, but one I like

March 4, 2011

Yesterday, Jim wrote about his strategy for working with me (Shelby) and what he thought my strategy was for working with him. Now, it’s my turn. It’s true that acquiring Jim’s company ColorMetrix as a client enabled me to start my own business. This partnership guarantees stability in income and that’s significant. I keep that [...]

Strategy to work with others

March 3, 2011

Just the other day, I was joking around with Shelby about comparing notes with my wife to figure out how to work with me. She made it quite clear that no, she had in fact developed her own strategy to get along with me. What she needs and her strategy for working with me When [...]

Why Strategy Matters

January 28, 2011

Strategy is the third of my three words for 2011. Previously, I’ve written in greater depth about both customers and content. Strategy is developed by listening to customers and understanding where the pain points are in their business. Then, we create solutions that fix or remove altogether those pain points. Why does strategy matter? Strategy [...]