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Email, the most powerful weapon in your online arsenal

August 18, 2011 By Jim Raffel Leave a Comment

Social media tools like Twitter, LinkedIn, Google+ and even Facebook are pretty powerful weapons in your online arsenal but they haven't got anything on the old standby email. This post isn't even about email marketing and sending bulk emails to lists of folks. Instead, it's a story about how we've … [Read more...]

Filed Under: she said he said Tagged With: 37signals, communication, customer service, e-mail, online, powerful tool, project management, projects, tech support, tools, Twitter, web 2.0

Four online business tools I love and use most

March 14, 2011 By Jim Raffel Leave a Comment

There are several online business tools I use as a blogger and business person that make my life both easier and more successful. I've written about all these business tools before so you may wonder why I'm utilizing this post to do so again. There are a couple reasons: As time passes, I have come … [Read more...]

Filed Under: blogging, WordPress Tagged With: affiliate link, blog software, blogger, blogging, business person, business tools, content management platform, content management systems, Facebook, marketing, online, scribe, seo, thesis, traffic, tribe marketing, WordPress

How Facebook broke down online barriers

January 31, 2011 By Jim Raffel 2 Comments

Recently, I was interviewed by Matt Mansfield for his blog post The Elephant in the Cloud – How Safe is Your Data?. During that conversation I made the comment that I feel Software as a Service (SaaS) is easier to sell today because of Facebook. Millions of folks, well a half-billion of you at last … [Read more...]

Filed Under: new media, social media Tagged With: barriers, children, comfortable, criticism of facebook, Facebook, facebook features, grandchild, internet, online, online social networking, picture, social information processing, view picture

Online tolerance levels

January 6, 2011 By Jim Raffel 5 Comments

Some people think I self-promote too much online. Those people are not even reading this post and that's as it should be. Some people rely too much upon snark and too little on the substance they deliver, at least for my taste. I spend little or no time following these folks online and that's also … [Read more...]

Filed Under: social media Tagged With: online, snark, substance, tolerance, tolerances, tones

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