Social media tools like Twitter, LinkedIn, Google+ and even Facebook are pretty powerful weapons in your online arsenal but they haven't got anything on the old standby email. This post isn't even about email marketing and sending bulk emails to lists of folks. Instead, it's a story about how we've … [Read more...]
Sharing Success – The ApplyMate.com Story
A while back I got an email from Tim Murphy of ApplyMate.com which contained the following excerpt: "...I recently launched ApplyMate.com - a free web-based tool that helps users track school and job applications. Most job hunters submit dozens and dozens of job applications, and most students … [Read more...]
Blog Comments or Sharing via Twitter and Facebook?
Blog comments aren't dead any more than newspapers are dead. Until Twitter and Facebook became so big, blog comments were the only way to express your pleasure with a post. Now, sharing the post via Twitter, Facebook, LinkedIn or other social media channels is a snap. Justin Levy weighs in. I … [Read more...]
Social Media and Customer Service
Recently I received this email from Matt Peters and it got me thinking... ...when we strip away the technology and the tools (like twitter, facebook, 4square etc.) and look at the “social” part of the term “social media” – aren’t we really talking about really, excellent customer service? Maybe … [Read more...]
Social Media 101 (by Chris Brogan) Book Review
I just finished reading Chris Borgan's Social Media 101. This is a must have book for anyone who has a blog, a web-site, a Twitter account or even just an email account on the internet. Chris covers it all. It's been a long time since I used this many post-it page markers and highlighter ink … [Read more...]