I met her on Twitter. Okay, that's not really fair since it's Shelby's line, but it's the truth. If you're looking for a top-shelf social media manager for your organization, start your search in the social media universe. I wasn't looking for an expert. I was looking for a person who utilized … [Read more...]
Trust your team, grow your business
I have a confession to make - I'm a control freak. But by growing the team I work with over the last year, I'm learning to let go. We've added some quality folks to the team and it's a whole lot easier to let go of responsibility when you are putting it in capable hands. With fewer day-to-day … [Read more...]
Authority, Trust and Salesmanship
Contained in the title of this post are the three themes of my new Selling at (and to) a Higher Level presentation. My personal story for building success over the last eighteen months has been based upon building authority, gaining trust, and practicing sound salesmanship throughout the … [Read more...]
Trust Circles Influence Communication Types
The concept of social media circles of trust has caused me to revisit my Three Types of Communication post from last June. I was dealing with trust issues in my life when I wrote Three Types of Communication. In the previous six months I had made many bad choices inconsistent with my long-term life … [Read more...]
Trust as Currency
Today I experienced first hand what if feels like to hold the currency that is the trust of another human being. Early in the day I learned that a new customer has chosen to go with my proposal based upon the recommendation of "Fred," a customer I wrote about in my Regaining Trust post. Later in the … [Read more...]
What Is Your Criticism Style?
I went to bed last night thinking about some nasty comments on Chris Brogan's blog related to Third Tribe (a fee based community for like minded marketers on the internet that Chris helped found). I'm not worried about Chris, he's a big boy and can take it. (price of fame and all) It got me … [Read more...]