Is Twitter a good venue for customer service? While I've seen it work, the problem is that if your non-social media customer service sucks, your social media customer service will just suck more. I've written about customer service before and the companies I've called out for poor customer service … [Read more...]
Why I picked the Seidio Innocase for the htc EVO
Recently, I wrote about How I doubled my htc EVO battery life. Due to the popularity of that post, I decided to follow up a brief story about how already owning a Seidio Innocase II Surface Case for HTC EVO 4G weighed heavily in my decision to find a battery that didn't change the phone's … [Read more...]