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Story Teller | CEO | Traveler

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When is hustling working?

March 8, 2011 By Jim Raffel Leave a Comment

If you are a one-person company, then the time you spend hustling to find more work is not in fact working. I realize this may seem counterintuitive at first, but let's break it down. Is someone paying you to hustle? By that, I mean if you go out and find the work, are there other people to do the … [Read more...]

Filed Under: sales Tagged With: business, business partners, human behavior, hustle, hustling, pay, productive, task

How smiles and thank yous pay dividends

February 16, 2011 By Jim Raffel 9 Comments

Earlier today as I was leaving the partner business where I'd spent the last two days, I stopped to say goodbye to Betty, the woman at the front desk. I started with a smile, and then thanked Betty for her help over the last year tracking down invoices and payments. Betty smiled back, and said, … [Read more...]

Filed Under: Small Business 101 Tagged With: care, dividends, front desk, humanize, partner, partners business, pay, paying dividends, relationship, saying thanks, Smile, smiles, thank yous

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