If you are a one-person company, then the time you spend hustling to find more work is not in fact working. I realize this may seem counterintuitive at first, but let's break it down. Is someone paying you to hustle? By that, I mean if you go out and find the work, are there other people to do the … [Read more...]
How smiles and thank yous pay dividends
Earlier today as I was leaving the partner business where I'd spent the last two days, I stopped to say goodbye to Betty, the woman at the front desk. I started with a smile, and then thanked Betty for her help over the last year tracking down invoices and payments. Betty smiled back, and said, … [Read more...]