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Story Teller | CEO | Traveler

You are here: Home / Archives for front desk

How smiles and thank yous pay dividends

February 16, 2011 By Jim Raffel 9 Comments

Earlier today as I was leaving the partner business where I'd spent the last two days, I stopped to say goodbye to Betty, the woman at the front desk. I started with a smile, and then thanked Betty for her help over the last year tracking down invoices and payments. Betty smiled back, and said, … [Read more...]

Filed Under: Small Business 101 Tagged With: care, dividends, front desk, humanize, partner, partners business, pay, paying dividends, relationship, saying thanks, Smile, smiles, thank yous

Entry level

October 14, 2010 By Jim Raffel 4 Comments

Entry level jobs should stay just that. As our country approaches ten percent unemployment folks who normally wouldn't even apply for certain types of jobs are now doing those jobs. The problem is, a forty year old displaced engineer may not be the right person to work your hotel front desk. They … [Read more...]

Filed Under: Marketer, personal development, sales Tagged With: employment, entry level, entry level job, entry level positions, front desk, hiring, unemployment

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