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Story Teller | CEO | Traveler

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How to speak more by hustling more

August 8, 2011 By Jim Raffel Leave a Comment

It's been a week since we returned form WordCamp Chicago where Shelby Sapusek and I launched the public speaking arm of the She Said, He Said project. In that week, people have begun reaching out to us for help with social media and offering opportunities to speak. So how did we get here? Landing … [Read more...]

Filed Under: public speaking Tagged With: chicago, events organizer, gigs, hustle, hustling, meetup.com, organizers, proposals, pubcon, public speaking, shelby sapusek, speak

Succeed by taking control of the customer experience

August 2, 2011 By Jim Raffel 2 Comments

Recently, I dined at PrimeHouse in Chicago for the second time. I went back because I remembered that several years ago the experience was far above average for a high-end steakhouse and we even got to visit their legendary Himalayan Salt Room. Most steakhouses get the "steak on a plate and the … [Read more...]

Filed Under: customer service 101 Tagged With: chicago, crab cakes, customer experience, dining, dining experience, experience, succeed, the customer, waiters

5 WordCamp Chicago Session Takeaways

August 1, 2011 By Jim Raffel 9 Comments

I'm just back from two information packed days at WordCamp Chicago. After a conference, I try to find time to write down my takeaways. Generally my intention is to act upon the takeaways in a timely fashion. That does not always happen. So, writing this post serves two purposes for me: sharing the … [Read more...]

Filed Under: takeaways, WordPress Tagged With: blog, blog software, chicago, nginx, social media, takeaway, tweet, Twitter, web server, WordPress

What It Means to Take "She Said, He Said" on the Road – Shelby Says

July 29, 2011 By Shelby Sapusek 4 Comments

Today, Jim and I are getting on a train to Chicago. Tomorrow afternoon, we'll be on stage at WordCamp Chicago giving our "She Said, He Said" Live presentation for the first time. It's funny how life goes "She Said, He Said" started out as a simple phone conversation between Jim and me. That … [Read more...]

Filed Under: she said he said Tagged With: chicago, chicago live, conversation, on the road, shelby sapusek, Twitter

"She Said, He Said" Live at WordCamp Chicago and Tonight's #shehechat Topics

July 28, 2011 By Jim Raffel Leave a Comment

At the end of this post, you'll find the topics for tonight's #shehechat over on Twitter at 8 p.m. CST. Before we get to those, I'm going to share some thoughts on why I'm so excited that Shelby and I are taking "She Said, He Said" to the next level by doing a live version of our social media … [Read more...]

Filed Under: she said he said Tagged With: chicago, debates, improv, public speaking, shelby sapusek, social media, talking heads, Twitter

How taking the train changes your view of the world

May 20, 2011 By Jim Raffel 5 Comments

I travel; sometimes a lot. I've gotten to and from airports in my own car, limos, taxi cabs, hotel shuttle buses, shared ride buses - you name it, I've done it. Recently in Chicago, I took the Red line to the Orange line which then got me to Midway airport. It's not the first time I've taken a … [Read more...]

Filed Under: Travel Tips Tagged With: chicago, chicago transit, elevated train, fellow traveler, midway airport, the train, train

The Himalayan Salt Room

October 31, 2008 By Jim Raffel 6 Comments

During GraphExpo one of my readers said that he enjoyed the baseball posts because it allowed him to better understand the writer of the blog.  Well, this is another post that really does not relate to printing except for the fact it occurred during GraphExpo '08. On Tuesday night a group of us … [Read more...]

Filed Under: GraphExpo, Shop Local Tagged With: chicago, cuts of beef, cuts of meat, fillet, food and drink, graph expo, himalayan, himalayan salt, meat, salt, steak, t-bone steak

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