Last year, with the exception of software development for our company, I pretty much did it all myself. To some extent, the economic times dictated that's how it had to be for awhile. As the recession eased and our market began to invest in color verification tools again, I was ready. It was time to … [Read more...]
Avis tries harder – really?
Recently, while visiting a client, he offered to have his driver take my rental car out and fill the gas tank so I could spend a few extra minutes with the customer. My client was also kind enough to pay for the gas; not realizing I needed the receipt to avoid Avis' $13.99 gas charge for driving … [Read more...]
How smiles and thank yous pay dividends
Earlier today as I was leaving the partner business where I'd spent the last two days, I stopped to say goodbye to Betty, the woman at the front desk. I started with a smile, and then thanked Betty for her help over the last year tracking down invoices and payments. Betty smiled back, and said, … [Read more...]
Why communities like Third Tribe Marketing are worth the cost
Recently, a partner and I were trying to decide which screen casting product to purchase for a community we are building. We both knew of ScreenFlow and Camtasia, but needed to decide which to review and ultimately purchase. I remembered a conversation thread in Third Tribe Marketing (affiliate … [Read more...]
How minor adjustments make you more productive
Sometimes your life requires big adjustments to move you forward toward a productive and fruitful life. This is the case with addictive substances and behaviors. If you are addicted, then the only real answer is to quit. That often requires a commitment to change and the support structure necessary … [Read more...]
How to manage multiple Twitter accounts effectively
Several times in the last year I've had to address the confusion that having two Twitter accounts with my name on them causes. The two accounts are @raffel and @JimRaffel. The two accounts serve different purposes and I have written the bio of each to reflect those differences. Nonetheless confusion … [Read more...]
Accountability Circles
Want to stay out of trouble? Of course you do. More success comes your way when you are staying out of trouble. Besides, you wouldn't be reading this blog is you didn't want to be more successful. Well here's a way to improve your success. Create Accountability Circles In six tips for the traveling … [Read more...]
What's the value of a recurring question?
In business and in life, you have probably noticed that some questions are recurring. I'm not sure what questions you hear because our circle of business associates and friends is different. In my world, I am often asked why standardized color systems never seem to solve the problems they … [Read more...]
How a peer group will help double your business
Author's note: Parts of this post were published over at Kitchen Table Companies as a Success Story. The "What I wish we'd had" section below reveals the secret sauce I've stumbled upon over the last couple years - this one is a freebie my friends, enjoy it. Then one day you wake up and realize … [Read more...]
How to do advanced e-commerce with WordPress
As of this writing, I am responsible for the e-commerce activities of two sites that run on the WordPress content management system platform. I've taken vastly different approaches with these two sites. This post will explain how I manage online stores with multiple products both physical and … [Read more...]
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