Today was amazing. Tyler came through for the team. Then, Shelby came through for the team. Then, Michael came through for the team. And then, when it mattered most, Rackspace Managed Services came through for the team. The team I'm talking about launched the new ProofPass.com today. It took … [Read more...]
Death of Brands and Brand Memory
Recently, I flew in and out of the Minneapolis airport (MSP). It's been a while since I was there and it was rather eerie to not see a single Northwest Airlines logo. Over the years I flew hundreds of thousands of miles with Northwest and many of those trips included a connection in MSP. Now, it's … [Read more...]
Slow down and remember
Yesterday, while attending the Indianapolis 500, I got to watch a group of our servicemen and women display the gigantic flag pictured here. For me, it was a reminder that we all need to take time to slow down and be thankful for what we have. More importantly, we must remember those who have made … [Read more...]
Are you "Doing It?"
Doing it: The act of taking a project across the finish line. It's the most difficult task you will ever accomplish in business. It's not because of your own knowledge, skills and abilities; not by a long shot. You know what you are capable of and, while you may push the envelope, you know in your … [Read more...]
How to Twitter Chat with ChatTagged
A week ago, Shelby Sapusek and I launched a Twitter chat (#shehechat) featuring us discussing social media, marketing and communications issues. It's a format similar to our "She Said, He Said" blog posts except it occurs live and our conversation is spontaneous and off the cuff. So, that's tonight … [Read more...]
Social Media and Religion – Jim Says
Yesterday, Shelby Sapusek weighed in on Social Media and Religion which is another in our “she said, he said” series of posts where we weigh in on social media related topics. Today, It's my turn to preach from this blog. Yes, I feel it's okay to discuss religion to a certain extent on social … [Read more...]
Why size, shape and color are so important to design
The picture with this post is of the shampoo and conditioner containers from a recent hotel stay. My first thought upon seeing them was: "Why are they two different sizes?" As I thought more about that question, it made sense to me on three levels. Maintaining brand identity First, the housekeeper … [Read more...]
How taking the train changes your view of the world
I travel; sometimes a lot. I've gotten to and from airports in my own car, limos, taxi cabs, hotel shuttle buses, shared ride buses - you name it, I've done it. Recently in Chicago, I took the Red line to the Orange line which then got me to Midway airport. It's not the first time I've taken a … [Read more...]
Introducing "She Said, He Said" Live Twitter Chat (#shehechat)
Over the last few months, Shelby Sapusek and I have shared our differing opinions on several topics via blog posts on JimRaffel.com. We seldom share the exact same point of view on any topic. That is, after all, what makes the posts fun to read (and write). We've had so much fun with the concept … [Read more...]
On Political Conversations in Social Media – Jim Says
Yesterday, Shelby Sapusek weighed in on this topic which is another in our "she said, he said" series of posts where we weigh in on social media related topics. Today I get the last word. Remember that rule of thumb about what we are not supposed to talk about at a bar with friends? You know, … [Read more...]
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