Recently, while visiting a client, he offered to have his driver take my rental car out and fill the gas tank so I could spend a few extra minutes with the customer. My client was also kind enough to pay for the gas; not realizing I needed the receipt to avoid Avis' $13.99 gas charge for driving … [Read more...]
Smiles and Patience Part II
Your ability to shift or totally eliminate the point at which you become completely frustrated and quit will dramatically improve your life. I have always been good at the not quitting part (perhaps to a fault). You don't stay self employed for almost 15 years without that tenacity. On the … [Read more...]