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I decided to jump in the Google Plus (G+) waters fairly early. Based upon Google’s two recent failures in the social space, Buzz and Wave, this was a relatively risky use of my time to learn and grow with the service through its beta and limited invitation period. It’s been a good decision as I don’t see G+ going away anytime soon. As a matter of fact, I see it doing nothing but growing over the next 12 months.

Google Plus and Blogging

As a blogger, I use existing tools like Facebook, Twitter and LinkedIn in two primary ways. First, I share my new posts so those who have chosen to follow me know when it’s time to head over to the blog for new content. Second, I engage in conversations about both my content and that of others. So, I utilize the social media networks for promotion and audience curation when I’m wearing my blogger hat.

I’m using G+ in exactly the same way. Right now, it’s actually my best performing social network. While I believe that will remain the case in the long run, I think there will be some downs before the permanent uptick. See, right now G+ population is heavily skewed to include social media savvy folks. As we pass the 10 million user mark (I heard that happened today), that’s going to start changing.

Until the audience composition changes here are the G+ advantages I see: Lots of meaningful engagement with the 100+ people I’ve already connected with. Because the G+ population is by and large socially savvy, I ask questions about social media topics and get answers that help me improve and get closer to “doing it right.” These folks also like to share and are loving trying out the new +1 button in G+.

Sure every blogger would love all the engagement about their blog posts to appear in the comments that follow the post. However, reality is that your readers are going to comment where it’s easiest and most convenient for them to comment. That means you need to be willing to spend time where your customers (readers) spend time. It’s either that or lose on engagement with your most loyal readers, who are the ones that help grow your audience most.

The Argument for Google Plus Now

Back in 1995-96, shortly after the release of Windows95, we had to make a decision at then startup ColorMetrix. We had to decide if we would develop our first product in Windows 3.11 or Windows95. You’d think the obvious answer would be Windows95, but remember that at the time corporate America had yet to take Windows95 seriously. We decided the future was in Windows95 and took a leap of faith. Because of that decision to be an early mover, we can still sell you a version of ColorMetrix that closely resembles and is a cousin of that software developed 16 years ago.

We stand today at a similar crossroads. I feel the tides of social media shifting. Google is not going to lay another rotten egg (remember Wave and Buzz). Instead this time it’s going to be a golden egg. I see a strategy emerging that integrates G+ with all things Google, including the Android operating system. Imagine every Android phone being delivered fully G+ enabled.

Social media is changing. All the hype around G+ is not just Buzz, it’s a Wave you want to catch.

Make sure to read Shelby Sapusek’s take as well – How do you incorporate Google Plus in your blogging strategy – Shelby Says

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How Facebook broke down online barriers

by JimRaffel on January 31, 2011

image of how facebook broke down online barriersRecently, I was interviewed by Matt Mansfield for his blog post The Elephant in the Cloud – How Safe is Your Data?. During that conversation I made the comment that I feel Software as a Service (SaaS) is easier to sell today because of Facebook. Millions of folks, well a half-billion of you at last count, now use Facebook to keep in touch with friends and relatives. Young, old, blue collar, business owner – it does not seem to matter every demographic uses Facebook.

How Facebook broke down online barriers

In 2005 ColorMetrix was ready to commercialize ProofPass.com. We had some early adopters actually push us to release almost six months ahead of schedule. These folks saw the technological benefits of being able to monitor print quality from anywhere in the world at anytime. We got excited that lots of folks would see this and jump on board. We were wrong.

Yes, most folks saw the benefits of anywhere, anytime access to the data but what we missed was people’s mistrust of the online world. We heard comments like, “our data won’t be secure,” “our competitors will hack into your system and use our quality data against us.” And my favorite, “our IT people will never let you punch a hole in our firewall.” Really? I would respond. Will your IT people let you visit Amazon.com and buy a book online? “Well, yes but that’s secure,” they would reply. We use the same technology, I’d reply.

Fear

In hindsight those were all excuses. The real problem was fear of the unknown. Many older people in the workforce might have used computers in 2005 but they sure didn’t live and work on the internet like we do today. You know what got them online in a real and significant way? Pictures. Pictures of their children and grandchildren that could only be found on Facebook. Digital cameras changed the game for SasS.

From where I sit today, it was the digital camera revolution that got millions and millions of people to signup for and use Facebook. All of a sudden the idea of logging into a web-site and interacting versus just looking something up was no longer a foreign concept. It’s gotten to the point that one customer recently asked me to make our user interface “more like Facebook.”

There is no privacy

I also want to personally thank Facebook for proving to the world that there is no such thing a true online security and privacy. It’s a myth – get over it. The key is to make sure your behavior online is above reproach. You may not think it’s all transparent but it ultimately is. Yes, including your bank records, if someone wants the information badly enough. Don’t think so? Ask Sarah Palin about her email account hacked durning the 2008 election cycle. Once you’ve got access to an email account – well, you can do plenty of damage if you want to.

That’s my take on how Facebook helped make SaaS a viable business model. Please take a moment and weigh in with a comment about your agreement or disagreement with this post.

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Editorial Planning

January 21, 2011

For one guy who also manages to run a successful business, I generate a fair amount of content. That does not happen by accident. I have an editorial plan and I constantly refine said plan. If you have a blog where you don’t publish regularly (like this blog was until July 1, 2010), you know [...]

My business changed me

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Wisconsin Publishers’ Production Club

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On September 21st I have the distinct pleasure of moderating the Social Networking Strategies meeting for the Wisconsin Publishers’ Production Club (WPPC). The meeting will be held at the Country Springs Hotel in Pewaukee, and I would love to see as many of my Southeastern Wisconsin printing and social media friends as possible. This year [...]

Where Can Social Media Take You?

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Don’t Forget email

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Use as Many Channels as You Can

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I recently learned that all four of my siblings and my mother read this blog on a regular basis. This is especially strange to me not only because I am the youngest of the bunch but because of how they each find their way here. Small Sample….but. I was a little surprised that Mom and [...]

Linkedin: Finding the Full Value of the Ecosystem

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I know plenty of people (myself included) who struggle to find the value of Linkedin. My gut tells me there is plenty of value there and I have found several small pockets of success already. The goal now is develop a more complete understanding of the entire Linkedin ecosystem and how to maximize the benefit [...]

Ideas + Discipline = Success

August 12, 2010

“How do you pick which idea to write about” and “how do you write every day” are the two most common blogging questions I am asked. They are great questions, because you need the ideas and the discipline to write regularly in order to achieve blogging success. First, the ideas. Now that I have developed [...]