Home >

July 2010

Free Samples Sell Your Work

July 21, 2010

Sometimes giving a free sample of your work away now, results in more business in the future. The tricky part is recognizing the opportunities worth pursuing with this strategy. The ice cream shop. Yesterday being a hot Summer afternoon my wife and I stopped by the ice cream shop to end our day. They had [...]

Audience Engagement: It’s All About Them

July 20, 2010

When preparing to speak, choose talking points that focus the dialog around the audience point of view and will resonate with them. Here is how I prepared for the opportunity to speak for the Milwaukee Likemind group about using your blog as a homebase for all on-line activity. Topic selection. When Jeff Larch contacted me [...]

Customer Service: Let’s Solve The Problem Attitude

July 19, 2010

Last Monday I wrote about Time Warner’s “No I Can’t” customer service attitude. I didn’t name Time Warner then, but after a week of the problem still not being solved I figured it was time. Sprint on the other hand, approached a recent issue I had with a “let’s solve the problem” attitude. A happy [...]

Keep Working On Your Projects

July 18, 2010

Just because a project feels stalled and is not ready on the schedule you thought it would be is no reason to quit. Keep working on the project in little bits and pieces whenever you can. Big important work takes time. Stop rushing yourself, unless it’s client sponsored work you are being paid for, that’s [...]

Packing the Jack Spade Messenger Bag for Battle (vBlog)

July 17, 2010

A business bag secures and organizes your business essentials while you travel. Here I am packing the Jack Spade messenger bag for action on the road. I’ll probably never consider any business bag the “perfect bag.” For me, however, the Jack Spade messenger  bag comes closer than any I have owned so far. I’ve tried wheels [...]

Blogging 101: Comments; Open or Closed?

July 16, 2010

There is no right answer to open or closed comments. On this blog they are open and unmoderated. That being said I wouldn’t hesitate to delete a comment should it cross any lines…my lines as it is my blog. The case for closed. Many of the blogs I read on a regular basis have comments [...]

Blogging 101: Face Time at Social Media Conferences

July 15, 2010

Do you wonder what it’s like to spend a few days face to face spending time with other bloggers and social medial devotees? In my experience, it’s some serious fun and that is why I am headed back to BlogWorld this October. At the end of this post you’ll have an opportunity to sign up [...]

Blogging 101: The Power Of The Guest Post

July 14, 2010

Exchanging posts with a fellow blogger will increase and diversify site traffic for both of you. The intellectual conversations that take place in the comments of both blogs will take on a different flavor as well. One brain only goes so far. Reading this blog each day gets you my perspective on the topics I [...]

Blogging 101: Be Obsessive About Your Passion

July 13, 2010

Delivering quality blog content is not always easy work. So, being a tad bit obsessive about a topic you have passion for helps drive you to deliver quality content on a consistent schedule. This week the theme for posts is blogging 101. You may find this a bit odd because I recently declared that I [...]

Lack of Customer Service: The No I Can’t Attitude

July 12, 2010

Today I experienced first hand customer service that is the exact opposite of the attitude I discussed in my Small Business 101: Yes I Can! post from a few days ago. In the course of a couple hours I heard more about how the problem couldn’t be solved than how it could be. It started [...]